oz365 Terms and Conditions

Section 1

Introduction and Definitions

In these Terms, "oz365", "we", "our", or "platform" refers to the oz365 online gaming platform. "User", "you", or "member" refers to any person who uses our website, creates an account, or uses our services.

oz365 is an online gaming platform that provides cricket betting, live casino, slot games, fishing games, and various other entertainment services for users in Bangladesh. By accessing and using this platform, you confirm that you have fully read, understood, and agreed to these Terms.

We reserve the right to modify these Terms at any time without prior notice. Updated Terms take effect as soon as they are published on this page. We therefore recommend reviewing this page regularly.

Section 2

Account Registration Eligibility

The following conditions must be met to create an account and use the services on oz365:

• You must be at least 21 (twenty-one) years of age. This platform is intended for users aged 21 and above only.
• You must register using your real and complete information.
• Each person may create only one account. Creating multiple accounts is strictly prohibited.
• The account is for personal use only — you may not allow anyone else to use your account.
• You are solely responsible for keeping your account secure.

Account Verification

oz365 reserves the right to verify your identity, age, and payment information at any time. If the required documents for verification are not provided, the account may be temporarily suspended or permanently closed. Providing false information will result in immediate account closure and the balance may be forfeited.

Section 3

Account Management and Responsibilities

You are fully responsible for all activity on your oz365 account. The key guidelines for managing your account are set out below:

Password and Security

Use a strong password and do not share it with anyone. If you believe unauthorized access to your account has occurred, contact us immediately at [email protected] or notify us via live chat.

Prohibited Activities

The following activities are strictly prohibited:

• Engaging in fraud, deception, or any illegal activity.
• Abusing bonuses or exploiting any vulnerability in the system.
• Using automated software, bots, or any hacking tools.
• Harassing or engaging in disruptive behavior toward other users.
• Conducting money laundering or suspicious financial transactions.
• Copying or distributing any content or information from the platform without permission.

Engaging in any of the prohibited activities listed above will result in immediate account closure and legal action may be taken if necessary.

Section 4

Bonus and Promotion Policy

oz365 offers various types of bonuses and promotions. Each bonus has its own terms and conditions, and the bonus may be withdrawn if those conditions are not met.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,000 bonus — total balance ৳2,000. Or depositing ৳32,000 gives the maximum ৳15,000 bonus — total balance ৳47,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 10 times the bonus amount. Wagering is calculated on the bonus amount only — not on the deposit amount. Example: ৳1,000 bonus × 10 = ৳10,000 must be wagered before winnings from the bonus can be withdrawn.

General Bonus Conditions

• Each bonus can be claimed once only, unless stated otherwise.
• Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been completed.
• Attempting to claim bonuses from multiple accounts will result in all accounts being closed.
• oz365 reserves the right to modify, cancel, or withdraw any bonus offer.
• oz365's decision is final in any dispute relating to bonuses.

Section 5

Deposit and Withdrawal Policy

oz365 supports the most widely used payment methods in Bangladesh. Follow the policies below to ensure safe and fast transactions on our platform.

Accepted Payment Methods

oz365 currently accepts the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major commercial banks).

Deposit Conditions

• Minimum deposit amount: ৳500 per method.
• Deposits must be made from an account registered in your own name.
• Deposits from third-party accounts are not accepted.
• Deposited funds will be reflected in the account after successful verification.

Withdrawal Conditions

• Minimum withdrawal amount: ৳500 per method.
• Withdrawal time: processing is generally completed within 5 to 30 minutes after approval.
• Withdrawals must be made using the same method that was used for the deposit.
• The required wagering must be completed before withdrawing funds received from a bonus.
• oz365 may request additional verification for suspicious transactions.

Transaction Delays

Withdrawals may be delayed due to technical issues, bank holidays, or the need for account verification. In such cases, contact our support team via live chat or at [email protected].

Section 6

Gaming Rules and Fair Play

oz365 is committed to ensuring a fair and transparent gaming environment for all users. Fair play is the core foundation of our platform.

Game Results

All game results are determined by a certified Random Number Generator (RNG). This ensures that every game is completely impartial. Live casino games are operated through real dealers.

Betting and Game Limits

oz365 encourages responsible gaming. Users can set their own deposit limits, session time limits, and betting limits. For more details, visit our Responsible Gaming page.

Betting Dispute Resolution

If you have a dispute regarding any game or betting result, you must notify our support team within 48 hours. A decision will be communicated after the necessary investigation, and that decision will be considered final.

Section 7

VIP Program and Cashback Policy

oz365's VIP program has four tiers. Each tier provides weekly cashback benefits, and users have the opportunity to be automatically upgraded based on their activity.

• Bronze Tier: Up to 0.2% weekly cashback.
• Silver Tier: Up to 0.5% weekly cashback.
• Gold Tier: Up to 0.8% weekly cashback.
• Platinum Tier: Up to 1.0% weekly cashback.

Advancement to a higher VIP tier depends on your regular participation and loyalty on the platform. VIP cashback may also be subject to specific wagering requirements. VIP benefits are subject to change at any time, and oz365 reserves the right to modify or cancel the VIP program.

Section 8

Privacy and Data Protection

oz365 gives the highest priority to protecting your personal information. Our platform uses SSL encryption, which keeps all your personal and financial information secure.

We do not sell or transfer your information to any third party. However, necessary information may be shared with authorities in cases of security investigations or legal obligations.

To learn our detailed policy on how we collect, store, and use your data, please read our Privacy Policy page.

Section 9

Limitation of Liability

oz365 always strives to provide an uninterrupted service. However, our liability is limited in the following circumstances:

• Loss or damage caused by technical issues, server failures, or internet connection interruptions.
• Account damage caused by the user's own negligence or security breach.
• Delays or losses caused by the failure of third-party service providers.
• Natural disasters, cyber attacks, or other uncontrollable circumstances.

oz365 is not liable under any circumstances for indirect, incidental, or consequential damages. Our maximum liability is limited to the amount of the transaction in question.

Section 10

Account Suspension and Closure Policy

oz365 reserves the right to temporarily suspend or permanently close any account without prior notice in the following circumstances:

• If any clause of these Terms is violated.
• If evidence of fraud, deception, or suspicious activity is found.
• If an account was created using a false identity or incorrect information.
• If there is evidence that the account is being operated by a person under 21 years of age.
• If multiple accounts have been created.

Voluntary Account Closure

If you wish to voluntarily close your account, please contact our support team via live chat or at [email protected]. It is your responsibility to withdraw all valid balances before the account is closed.

Section 11

Responsible Gaming

oz365 firmly believes in responsible gaming. We want all our users to enjoy our platform in a safe and controlled manner.

This platform is for users aged 21 and above only and is intended for entertainment purposes. Gaming should never be considered a primary source of income. If you feel that your gaming is becoming an addiction, please seek help immediately and visit our Responsible Gaming page.

oz365 provides a self-exclusion facility. You can set your own account limits or take a temporary break yourself. Contact our support team for more information.

Section 12

Legal Matters and Dispute Resolution

These Terms constitute a legally binding agreement. By using this platform, you confirm that you have fully accepted the terms of this agreement.

Dispute Resolution

Any dispute between oz365 and a user will first be attempted to be resolved through discussion. If resolution through discussion is not possible, the matter will proceed to arbitration. The arbitration decision will be final and binding on both parties.

Severability of Terms

If any part of these terms becomes inapplicable or invalid for any reason, the remaining parts will remain in full effect. The invalidity of one part does not cancel the entire agreement.

Completeness of Terms

These terms represent the complete agreement between oz365 and the user and supersede any prior oral or written understandings.

Section 13

Contact & Support

If you have any questions, comments, or concerns about these terms, please contact our support team. We provide support in both Bengali and English.