oz365 Privacy Policy
Your personal information is completely safe with us. oz365 uses SSL encryption and follows international data protection standards to manage the collection, storage, and use of your information.
Introduction & Scope
This Privacy Policy ("Policy") has been prepared on behalf of the oz365 platform ("we", "our", "oz365"). This Policy describes how we collect, use, store, transfer, and protect your personal information when you use oz365's website, mobile application, or related services ("Services").
By registering on the oz365 platform or beginning to use the Services, you consent to the terms described in this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our Services.
This Policy applies specifically to users residing in Bangladesh. oz365 is committed to managing your information in accordance with applicable laws and regulations of Bangladesh.
We may update this Policy from time to time. For any significant changes, we will notify you by email or by posting a notice on the platform. Continued use of the Services will be considered acceptance of the updated Policy.
What Information We Collect
oz365 collects the following types of information to improve your service experience and to fulfil legal obligations:
Identity Information
Information you provide at registration, such as your full name, date of birth, national ID or passport number, email address, and mobile number.
Financial Information
Transaction-related information such as deposit and withdrawal history via bKash, Nagad, Rocket, Upay, or bank transfer, along with wallet numbers.
Device & Technical Information
Information collected through IP address, browser type, operating system, device identifier, and cookies.
Gaming Activity Information
Information about your game history, bet amounts, win/loss records, session duration, and preferred game types.
Communication Information
Records of your conversations with our customer support team via live chat or email ([email protected]).
Location Information
General geographic location (at country and region level) determined from your IP address, for the purpose of ensuring legal compliance.
How Your Information Is Used
oz365 uses collected information for the following purposes:
Account Management & Verification
To verify your identity, keep your account active, and ensure secure login. Creating and maintaining an account on oz365 is not possible without this information.
Processing Financial Transactions
To process deposit and withdrawal requests, prevent fraud, and ensure financial security.
Providing Customer Support
Your communication history is used to resolve issues, answer questions, and ensure 24/7 customer service.
Responsible Gaming
To monitor your gaming behaviour, identify potentially problematic gaming patterns, and provide the necessary support.
Meeting Legal Obligations
To comply with Anti-Money Laundering (AML) regulations and to provide information upon request from applicable legal authorities.
Service Improvement
To analyse platform performance, develop new features, and improve the overall user experience.
Data Storage & Security
oz365 treats the security of your information as its highest priority. We have put the following security measures in place:
SSL/TLS Encryption: All data sent to and received from our platform is protected by advanced SSL/TLS encryption technology, which prevents unauthorised access by third parties.
Data Encryption
Sensitive information stored on our systems (such as passwords and financial details) is encrypted using advanced encryption algorithms.
Access Control
Only authorised personnel can access your information, and even they only have access to the data necessary for carrying out their responsibilities.
Secure Servers
Your data is stored on servers maintained in a secure and controlled environment, where regular security audits are conducted.
Data Retention Period
Certain information is retained for a defined period after account closure to meet legal requirements, after which it is securely deleted.
Important: It is not possible to make data transmission over the internet completely secure. While we strive to ensure maximum protection, it is your responsibility to keep your password confidential and to avoid using your account on unfamiliar devices.
Cookies & Tracking Technologies
oz365 uses cookies and similar tracking technologies to operate the website and platform. Cookies are small data files stored in your browser.
Essential Cookies
Essential for core platform functions such as login sessions and security. These cannot be disabled.
Functional Cookies
Used to remember your preferences (such as language and display settings), providing a better experience on future visits.
Analytics Cookies
Used to monitor and analyse platform usage, helping to improve the quality of the service and the user experience.
You can disable cookies from your browser settings. However, this may limit some platform functionality. Contact us to learn more about cookies.
Sharing Information with Third Parties
oz365 does not sell, rent, or transfer your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete financial transactions. These providers are governed by their own privacy policies.
Technology Partners
Limited and necessary information may be shared with trusted partners who provide technical services for the platform, such as server hosting and cybersecurity.
Legal Authorities
Providing information to government or regulatory bodies under applicable law or court order is our legal obligation. In such cases, we provide only the information legally required.
Business Transfers
In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such circumstances, we will notify you in advance.
Our Commitment: oz365 never sells your personal information to advertisers or third-party marketers.
Your Rights
As a user of oz365, you have the following rights over your own personal information:
Right to Access
You have the right to request a copy of what information we hold about you.
Right to Rectification
If any information we hold about you is incorrect, you can request that it be corrected.
Right to Erasure
In certain circumstances you can request that your personal information be deleted, though complete deletion may not be possible where legal obligations exist.
Right to Restrict Processing
In certain cases you have the right to request that the processing of your information be restricted.
Right to Data Portability
You can request that information we hold about you be provided in a structured, machine-readable format.
Right to Withdraw Consent
Where information processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of the above rights, email us at [email protected]. We will respond to your request within the timeframe required by applicable law.
Protection of Minors
For Ages 21+: oz365's services are intended only for those aged 21 or above. We do not knowingly collect or process any personal information from minors (those under 21).
Age verification is a mandatory step in the registration process. If we become aware that a minor is using our Services, the relevant account will be closed immediately and the collected information will be deleted.
If you believe a minor has registered on our platform, please notify us immediately at [email protected].
International Data Transfers
oz365's servers and service operations may be run across multiple countries. If your information is processed or stored outside Bangladesh, we will ensure that:
- Data transfers are conducted in compliance with international data protection standards
- The receiving party maintains appropriate security measures
- The privacy and security of your information is maintained at all times
- Transferred data is used only for the specified purposes
Policy Changes & Updates
oz365 may update this Privacy Policy from time to time due to service improvements, legal changes, or other reasons. For any significant changes, we will:
Email Notification
A notification of the changes will be sent to your registered email address.
Platform Notice
A clear notice will be displayed on the platform after login.
Date Update
The "Last Updated" date at the top of this page will be changed.
Continued use of the Services after a revised Policy is published will be considered acceptance of the updated terms. If you disagree with the changes, you may request that your account be closed.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Email Contact
For any requests related to data protection and privacy:
[email protected]
Live Chat Support
Live chat support is available in Bengali 24 hours a day, 7 days a week.
We will process your privacy-related requests as promptly as possible. Our customer support team is able to assist you in both Bengali and English.
Need More Help?
Contact our support team to learn more about the Privacy Policy or the protection of your information.
Chat with Us on Live Chat